James Lord on Why Reference Checks Still Matter (and How to Do Them Right)

At This Time... we’re cutting through the noise of bloated resumes, sketchy inbox applications, and outdated hiring rituals with James Lord, reference-checking aficionado and North American trailblazer for RefApp. James dishes on why references aren’t dead, how to get real insight (not fluff), and why a “pass/fail” background check just doesn’t cut it in today’s talent game. Whether you're still cold-calling former bosses or knee-deep in ATS integrations, this episode is your permission slip to rethink references—for good.

Host: Eric DeSobe; add him on LinkedIn

Guest: James Lord; add him on LinkedIn

Watch on YouTube: https://youtu.be/Fajxnqy8dfk